Submitting an IT Support Request

1. Click on "IT Request" button from Help Center homepage
2. Choose applicable option from the "IT Request Type" drop-down box based on the following criteria:

   1. • IT Request Type	Description
        Report Needs	New report requests and existing report modifications
        Application Support	Support for all applications (GP, SalesPad, Zendesk, Trello, K-Ecommerce, MS365,  etc.) **Not including user access requests
        User Access Support	Any user-access request including password resets
        Hardware/Device Support	Issues w/ devices (PC, Printer, Scanner, etc.)
        General IT Request	Requests that DO NOT fit the criteria of the other outlined options
        Email Alerts/Subscriptions	New alert or report subscription requests and modifications for existing alerts/subscriptions
        Project Support	Support needed for ongoing projects
        Form Request	Request for new Zendesk Form
        Automation Ideas	New automation or process-improvement requests that need to be reviewed and scoped